Thank you for choosing our information retrieval services. We strive to provide a seamless and satisfying experience on our platform. Please review our refund and cancellation policy below.
Please note that We offer 100% refund after 30 days of purchased a product or service.
Receiving an empty report,
Being charged twice for the identical report,
Inaccuracies in a report,
Incomplete report,
Untimely report
In the event of a dispute regarding the quality or delivery of a product or service, we offer a 100% refund as a resolution. Refunds will be processed within 30 days of purchase. To initiate a refund, please contact us via email at support@MyVinLOg.com or through our live chat support.
Orders may be canceled if incorrect information is provided by the customer or if the order has not been delivered within 24 hours.
Once we receive your cancellation request, our team will review it. If approved, refunds typically take up to 7 business days to process, though they are usually completed within 2 business days. Refunds will be issued through the original payment method.
Please note that eligibility for a refund may be affected if there is a breach of our terms of service, such as filing a chargeback or improper use of the service.
We reserve the right to modify our Refund and Cancellation Policy at any time, with changes applying prospectively. The most recent version of the policy will govern refunds and cancellations and will be accessible on this page. For any questions or concerns, please reach out to us through our Contact Us page or at Support@MyVinLOg.com.
Your satisfaction is important to us, and we appreciate your trust in our information retrieval services. Thank you for your business.